Privacy Policy — Animatix

Privacy policy governing the collection, use, and protection of personal data in connection with the Animatix platform and website.

Animatix AG (“Animatix,” “we,” or “us”) respects your privacy and is committed to being transparent about our privacy practices. This Privacy Policy describes the types of information we may collect from you when you visit our website at https://www.animatix.ai/, any subdomains thereof or any related mobile or desktop applications (collectively, the “Site”), or when you access or use the AI-powered video production platform that we make available through the Site (collectively, the “Service”). This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing such information.

This Privacy Policy applies to information we collect on the Site, in email, text, or other electronic messages between you and the Site, and through your access to or use of the Service. Except as otherwise expressly set forth herein, it does not apply to information collected by us offline or through any other means.

Please read this Privacy Policy carefully before you start to use the Site or the Service to understand our policies and practices regarding how we treat your information. By accessing or using the Site or the Service in any manner, you accept and agree to be bound by this Privacy Policy. If you do not agree with any terms of this Privacy Policy, you may not access or use the Site or the Service for any purpose.

This Privacy Policy may change from time to time (see Updates to Our Privacy Policy, below). Your continued use of the Site or the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Privacy of Children

The Site and the Service are not intended for or directed to children. No one under age 16 may provide any information to or on the Site or the Service. We do not knowingly collect or solicit personal information from children under age 16. If you are younger than 16 years of age, do not use or provide any information on the Site or through the Service. If we learn we have collected or received personal information from a child under age 16, we will delete that information. If you believe we might have any information from a child younger than 16 years of age, please contact us at privacy@animatix.ai.

Information We Collect

When you access the Site or use the Service, we collect certain information about you. This may include information by which you may be personally identified, such as your name, email address, and mailing address, as well as information that is about you but may not specifically identify you, such as information about your internet connection, the device you use to access the Site or the Service, and usage details, IP addresses, and other information collected through certain tracking technologies (collectively “personal information”).

Information You Provide Us

We collect personal information from various sources, such as directly from you when you access or use the Site or the Service. This may include:

information that you provide by filling in forms on the Site or through the Service, including information provided at the time of registering to use the Service or requesting further information or services;
details of transactions you carry out through the Site or the Service, including your purchase of any Service subscription;
information you provide for processing and content generation purposes through the Service;
information you provide when you report a problem with the Site or the Service;
records and copies of your correspondence (including email addresses), if you contact us;
your responses to surveys that we might ask you to complete for research and evaluation purposes.

Information We Collect by Automatic Means

When you navigate through and interact with the Site and/or the Service, we may use automatic data collection technologies to collect certain information, including:

information about the devices you use to access the Site and/or the Service (such as the IP address and the type of the device, operating system, and web browser);
dates, times, and duration of use of the Site and/or the Service;
information on actions taken when using the Site and/or the Service (such as page views and website navigation patterns);
certain geolocational information.

Technologies we use for automatic data collection may include cookies. A cookie is a small file placed on your smartphone or on the hard drive of your computer, as applicable. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site and/or the Service may then be inaccessible or not function properly.

How We Use the Information We Collect

We may use information we obtain about you, or that you provide to us:

to provide you with our products and services;
to provide you with information or materials you request;
to respond to your questions and comments and provide customer or technical support;
to communicate with you about our products, services, offers, and promotions;
to operate and maintain the technical infrastructure necessary to provide the Service;
to perform quality assurance, error correction, security monitoring, and platform reliability functions strictly in connection with the Service;
to analyse trends and statistics regarding use of the Site and the Service on an aggregated and anonymised basis;
to protect against and prevent fraud, unauthorised transactions, claims, and other liabilities;
to enforce our Terms of Service and other agreements;
to comply with applicable legal requirements and industry standards; and
for any other purpose for which you provide your consent.

For the avoidance of doubt, Animatix does not use Submitted Content, Generated Content, or Output to train, fine-tune, benchmark, or otherwise improve any AI model, algorithm, or dataset, whether operated by Animatix or any third-party provider. Animatix does not use personal information to develop new products or services or to generate analytics or insights made available to third parties.

We may also use your information to contact you about the Service and, where permitted by law, third parties’ goods and services. If you do not want us to use your information in this way, please email privacy@animatix.ai.

How We Share Your Personal Information

We may disclose aggregated information about our users, and information that does not identify any individual user, without restriction.

We may disclose personal information that we collect or you provide:

to our subsidiaries and affiliates, where applicable;
to contractors, service providers, and other third parties we use to support our business (see Third Party Providers, below);
to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
to enforce or apply our Terms of Service and other agreements;
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Animatix, users of the Site or the Service, and/or others; and
for any other purpose for which you provide your consent.

We also reserve the right to transfer your personal and other information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganisation, dissolution, sale, or other transfer of some or all of our assets. Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your information in a manner that is consistent with our Privacy Policy.

Third Party Providers

We may employ or otherwise utilise third party companies and individuals to facilitate our Site and our provision of the Service, and to process data, perform Site and Service-related services, or to assist us in analysing how the Service is used (collectively, “Third Party Providers”). These Third Party Providers may have access to your personal information solely for the purpose of performing these tasks on our behalf. Animatix requires all Third Party Providers to process personal information only as necessary to deliver the Services, and does not permit Third Party Providers to use personal information for their own purposes, including model training or product development.

Analytics

We may use Third Party Providers to monitor and analyse the use of our Site and the Service, including Google Analytics. You may opt out of the aggregation and analysis of data collected about you by Google Analytics by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/.

AI Tools

We use artificial intelligence tools to power the content generation and other functionalities of the Service, including foundation models and API-based AI services operated by independent third-party providers. A current list of active AI Tool integrations and Third Party Providers applicable to enterprise clients is maintained in the Animatix Authorised Sub-Processor List, provided to enterprise clients under the applicable Data Processing Agreement. For self-serve users, the list of active Third Party Providers is available upon written request to privacy@animatix.ai.

Animatix configures its AI Tool integrations to restrict the use of client data for model training purposes. Where Animatix is acting as a deployer and API customer of foundation model providers, all data protection obligations applicable to those providers remain with the respective providers. Enterprise clients should refer to their executed Data Processing Agreement for the full scope of commitments applicable to their organisation.

Security

Animatix takes protecting your information seriously, and has implemented reasonable measures to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure. These measures include encryption of data in transit (TLS 1.2 or higher), encryption of data at rest (AES-256), role-based access controls, and multi-factor authentication for administrative access.

Please note that no method of electronic transmission or storage is completely secure. While Animatix implements the measures described above, we cannot guarantee absolute security and cannot be held responsible for breaches that occur despite reasonable precautions.

Your Choices

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site and/or the Service may be inaccessible or not function properly.

Animatix may send service updates, service notifications, promotional information and other communications to you via email. Promotional email communications will contain instructions describing how you can opt out of receiving future promotional emails. You may also email us at privacy@animatix.ai to be removed from our mailing list.

Animatix does not share your personal information with unaffiliated or non-agent third parties for promotional purposes.

Accessing, Correcting, and Retaining Your Information

You may send us an email at privacy@animatix.ai to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

We retain personal information for the duration of your agreement with us and, following termination, for a maximum of 30 days, after which it is permanently deleted unless a longer retention period is required by applicable law or as otherwise agreed in a Master Service Agreement between Animatix and the relevant enterprise client, which may provide for an extended transition period of up to 90 days for data export purposes. Aggregated, anonymised operational statistics that do not constitute personal information may be retained for service reliability purposes.

International Data Transfers

Animatix stores and processes personal information primarily within the European Economic Area (“EEA”). Where the use of third-party service providers involves a transfer of personal information to a country outside the EEA that has not been subject to an adequacy decision by the European Commission, Animatix ensures that appropriate safeguards are in place, including Standard Contractual Clauses as adopted by the European Commission. Details of the transfer mechanisms applicable to each third-party provider are available upon written request to privacy@animatix.ai.

Your State Privacy Rights

California Residents

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to privacy@animatix.ai.

Colorado, Connecticut, Virginia, and Utah Residents

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to: (i) confirm whether we process their personal information; (ii) access and delete certain personal information; (iii) data portability; and (iv) opt-out of personal data processing for targeted advertising and sales. Additionally, Colorado, Connecticut, and Virginia also provide their state residents with rights to: (v) correct inaccuracies in their personal information; and (vi) opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise any of these rights please submit your request in writing to privacy@animatix.ai.

Nevada Residents

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out right may submit a request in writing to privacy@animatix.ai. Please note that we do not currently sell data triggering that statute’s opt out requirements.

Your European and UK Privacy Rights

If you are a resident of the European Union, the European Economic Area, or the UK, you are entitled to certain rights under the General Data Protection Regulation (GDPR) and, as applicable, the UK GDPR. Those rights include:

the right of access to your information;
the right to rectify your information if it is incorrect or incomplete;
the right to have your information erased (“right to be forgotten”) if certain grounds are met;
the right to withdraw your consent to our processing of your information at any time (if our processing is based on consent);
the right to object to our processing of your information (if processing is based on legitimate interests);
the right to object to our processing of your information for direct marketing purposes;
the right to receive your information from us in a structured, commonly used and machine-readable format (data portability).

You may contact us at privacy@animatix.ai to exercise any of the above rights. If you believe that our processing of your information is inconsistent with your data protection rights under the GDPR and we have not adequately addressed your concerns, you have the right to lodge a complaint with the data protection supervisory authority of your country. For purposes of the GDPR, we are a “controller” and you are a “data subject.”

Updates to Our Privacy Policy

Animatix reserves the right to change this Privacy Policy at any time. If we make a material change to this Privacy Policy, we will communicate these changes to you either via email (if we have your email address) or by posting a notification on the Site or to the Service. Material changes will be communicated at least 30 days prior to taking effect. The date this Privacy Policy was last revised is at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or our information practices, please email us at privacy@animatix.ai or write to us at:

Animatix AG Bahnhofstrasse 30, 6300 Zug, Switzerland privacy@animatix.ai